What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are the forms mobile optimized?

    Asked by JohnDeFiora on July 25, 2014 at 10:38 AM

    my website is johndefiora.com, and no matter what i do, it will work on the website but does not work via mobile. Like someone will select a drop down option, and it will not do anything, please help =)

    Page URL:
    http://johndefiora.com/

    Mobile does not work select and
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    JotForm Support

    Answered by david on July 25, 2014 at 11:48 AM

    Hi,

    Our forms are mobile optimized but occasionally different mobile browsers interpret things in different ways.  Embedding your form to a webpage using the iFrame embed method is usually the best way of cutting down on formatting issues but it appears you are using the form by itself.  Here is that embed method just in case:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Here is a discussion on how to customize your mobile responsiveness further:

    http://www.jotform.com/answers/240130-How-to-make-the-form-mobile-responsive

    Or you can try our mobile responsive widget:

    http://widgets.jotform.com/app/mobile_responsive

    If none of this helps, let us know and we will be happy to assist you further.

    Thank you for using Jotform!