What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sub Product information appears under image just for one item

    Asked by ahsraidersxc on July 25, 2014 at 01:12 PM

    All quantities and sizes appear on right side of image except for one.  I have deleted and re-entered and changed image.  All had no change.

    Page URL:
    www.alpharettaxc.weebly.com

    Screenshot
    product all and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 25, 2014 at 03:40 PM

    I've imported your form, in order to find the best workaround for you. I'll update you here on this thread.

     

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 25, 2014 at 03:58 PM

    Ok, please replace the current custom CSS code you got with this one:

    .form-product-item.hover-product-item {
    height: auto !important;
    }.form-product-item {
    height: auto !important;
    margin-top: 15px;
    }
    .form-product-image-with-options, .form-product-image {
    width: 220px;
    height: auto;
    }
    .form-product-child-table {
    margin-top: 4px;
    margin-left: 200px;
    }

    We will be happy to assist you further if needed.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 25, 2014 at 03:59 PM
  • Profile Image

    Answered by ahsraidersxc on July 25, 2014 at 07:26 PM

    Thanks for your assistance.  The code doesn't seem to be working fully for me.  Prices are out of line now and on our weebly site the same product has the quantity/size options over to the right more but still down under the item.  

    The clone even appears to have similar issues.  

    Weird.  Is the custom CSS code the cause of the problem?

     

     

  • Profile Image

    Answered by ahsraidersxc on July 25, 2014 at 08:51 PM

    I fixed it.  I'm not sure what the fix was but it stemmed from the fact that the product that was causing me trouble had a really short name versus the other products.  Ringer Tank Top.  All the others were much longer.  I think the short name was resetting or affecting the margin or spacing.  

    I changed the name to Ringer Tank Top in Charcoal Grey and that did the trick.

    Thanks so much.