The "All States and Cities" widget is not showing "Moscow" city.

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    Asked on July 25, 2014 at 02:40 PM

    Good day!


    I have a huge problem with widget "All states and cities".

    I created a form for Russian website, and we have many people from Moscow. But! If you will choose "Russian Federation" -> "Moskva", you will see a small list with 5 cities, WITHOUT Moscow. So, if a user lives in Moscow, he can't choose it, because Moscow is not in list!

    Can you add, please, Moscow in this list as soon as you can?


    Thank you!

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    Answered on July 25, 2014 at 04:42 PM

    Thanks for letting us know about this, I will report this to our second level, you will be notified via this thread once it is updated as soon as possible.

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    Answered on August 05, 2014 at 09:33 AM

    So, any updates?

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    Answered on August 05, 2014 at 09:46 AM


    The ticket submitted by my colleague about the issue of the missing Moscow city in the "All States and Cities" Widget was already assigned to one of our developer.

    The developer assigned will provide response here as soon as there is update on the status.

    We will surely notify you as soon as fixed.

    Thank you for your patience and understanding.

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    Answered on August 09, 2014 at 07:03 AM


    Hi thank you for creating such ticket and letting us know about the problem and of course your patience. This should be fixed now. Moscow is now added to the list of City under Moskva. If you have further questions or inquiries fill free to ask.