Fields visible in my emails even after deleted.

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    Asked on July 26, 2014 at 07:37 AM

    English Message


    I created my form with multiple fields, but gradually I was deleting unneeded fields.

    However, when I receive messages from people who wrote on my form, is visible the excluded previous fields. Is to exclude these fields in the receipt of messages?

    Even if not visible on my form, still visible as if they exist in the receipt of messages.

    Thank you.



    Original Message


    Criei meu formulário com vários campos, porém aos poucos fui excluindo campos desnecessários.

    Porém, quando recebo as mensagens de quem escreveu em meu formulário, fica visível os campos anteriores excluídos. Tem como excluir estes campos no recebimento das mensagens?

    Mesmo não estando visível em meu formulário, ainda fica visível como se os mesmos existissem no recebimento das mensagens.


  • Profile Image
    Answered on July 26, 2014 at 09:38 AM

    If you modified the email alert body then this will not update automatically when you add or delete fields. You can try to delete and add new email alerts and see if that helps.

    To delete your notification alert just click on your notifier then choose delete:

  • Profile Image
    Answered on July 27, 2014 at 05:50 PM

    ok .. it worked ... includes the fields manually added later and manually delete the no longer needed fields.

    thank you