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    Is it possible to delete the submission and reset the counter?

    Asked by publycydade on July 26, 2014 at 08:01 AM


    all my forms are as (refer 0) but in my account shows that it is using 28 of 135 used.

    is to delete and reset everything?

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    JotForm Support

    Answered by ashwin_d on July 26, 2014 at 09:54 AM

    Hello publycydade,

    In this month, all your forms have received 28 submissions but It seems you have deleted your form's submission records and that is the reason you are seeing form submission count as "0". 

    Please be noted that deleting your form's submission record will not reset your account's submission counter. They gets reset only on the first day of every month.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!