Why is my account suspended?

  • Profile Image
    TopHatMail
    Asked on July 26, 2014 at 11:53 AM

    Hi,

    i just got the same problem and non of my forms have credit card info fields.

    can you re-instated my account.

    alex

  • Profile Image
    Jeanette
    Answered on July 26, 2014 at 02:26 PM

    Your account is now activated. .

    Our automated anti-phishing system initially suspended your forms and account due to a suspicious label (sign up) . Please be aware we do not allow sign up forms which usually ask for username/password or  Email/Password.  This is not the case in your forms, however, the keyword "sign up" trigger the autosuspension. Please replace the word with something less compromising