What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I don't find my old jotforms

    Asked by Paolowolf on July 28, 2014 at 09:41 AM

    Dear Madams & Sirs

     

    I have created last year two forms in my account paolowolf (or pwolf@wolf.it).

    Probably I have created in your US-Server and now my other forms are located in your EU-Server (or viceversa)

    It's possible for you to copy the following forms into my account?

     

    <script type="text/javascript" src="//form.jotformeu.com/jsform/32664170427352"></script>


    <script type="text/javascript" src="//form.jotformeu.com/jsform/32754127260349"></script>

    find jsform two forms jotformeu my account
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 28, 2014 at 10:42 AM

    Hello Paolowolf,

    Upon checking both the forms, I found that they are associated with a guest account. These type of accounts are created when you do not sign up / sign in to your JotForm account and start building forms.

    I have moved all the forms from your guest account to your account with username "Paolowolf". Please sign out from your account and then sign in again or simply refresh to see both the forms in your account.

    Hope this helps.

    Do get back to us if you have any questions.

     

    Thank you!

  • Profile Image

    Answered by Paolowolf on July 28, 2014 at 11:51 AM
    THANK YOU!!!!!!
    Paolo
    2014-07-28 16:42 GMT+02:00 JotForm Support Forum <
    noreply@jotform.com>:
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 28, 2014 at 12:05 PM

    Hello Paolo,

    You are welcome.

    I'm very pleased that I was able to help you.

    Do get back to us if you have any questions.

    Thank you!