What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Changes to JotForm not showing up in email notification ?

    Asked by qfna on August 27, 2011 at 09:02 PM

    Problem: I've added phone number and Interest to the the jotform and while the form is updated on the website the information being submitted and collected to the email repository is not being updated.

    Question: Where is phone number and Interest fields information? How do I fix?

    Question Answer
    Your Name (optional) Joe Borwn
    Company (optional) ZYZ Inc.
    City, State (optional) Chicago, IL
    E-mail zyzinfo@gmail.com
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    JotForm Support

    Answered by liyam on August 27, 2011 at 10:13 PM

    Hello qfna,

    You can edit the email notification by:

    1. Edit your form
    2. Go to Setup & Embed tab
    3. Click Email Alerts on the tool bar
    4. Click Notifications

    Once you have the pop-up editor in it, you can simply modify the contents on the WYSIWYG area. You can add the missing fields and values on the Form Fields, on the right panel.  Click on the chosen fields so that it will be included in the WYSIWYG area.

    Or the fastest way is to simply delete the Email notification by clicking Delete E-mail and then add a new Notification.

    If you need further assistance regarding this matter, just let us know.