What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form submissions going into spam

    Asked by SQSBMedia on July 28, 2014 at 01:51 PM

    Our form submissions are going into our spam folders. What can I do to prevent this from happening?

    Page URL:

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    JotForm Support

    Answered by david on July 28, 2014 at 02:45 PM


    Here is our guide on how to make sure you get your email notifications properly:


    This includes which addresses to white list and which domains to whitelist in your spam filter.  Also, many email clients have an option to treat emails that arrive in the spam box as regular mail in the future.


    Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!