How to make subject lines unique?

  • Profile Image
    Asked on July 28, 2014 at 03:19 PM

    All my forms have the same subject line. The issue I have with that is that different submission can get bundled in one conversation when they are received in gmail.


    Is there a way to make the subject line unique to the submission by including the time and date it was submitted / information received?



  • Profile Image
    Answered on July 28, 2014 at 04:13 PM

    I see that you have added Form title and name in the subject line in which duplication of name could be shown under one conversation. 

    I would suggest to add the very unique field which is submission id to the subject line as shown below :

    Hope this information helps you. Please get back to us if you need further assistance. We are happy to assist you.