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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to make subject lines unique?

    Asked by sweetflour on July 28, 2014 at 03:19 PM

    All my forms have the same subject line. The issue I have with that is that different submission can get bundled in one conversation when they are received in gmail.


    Is there a way to make the subject line unique to the submission by including the time and date it was submitted / information received?



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    JotForm Support

    Answered by Kiran on July 28, 2014 at 04:13 PM

    I see that you have added Form title and name in the subject line in which duplication of name could be shown under one conversation. 

    I would suggest to add the very unique field which is submission id to the subject line as shown below :

    Hope this information helps you. Please get back to us if you need further assistance. We are happy to assist you.