- JotForm SupportMike_TAnswered on July 28, 2014 at 04:59 PM
Please provide us with a link to the Wordpress page with embedded form. In this way, we will be able to investigate it further.
- TriYogaAnswered on August 03, 2014 at 01:14 AM
Thanks for quick reply
here is what happens
- JotForm SupportWelvinAnswered on August 03, 2014 at 05:49 AM
If it's the embed form plugin, the codes should be like this:
The shortcodes of the form should be: [jotform id="42084565345154"]. You have to make sure that this shortcode is NOT inclose with other tags. And place it inside the Text Editor:
The current codes on the page is:
...which I think an incorrect codes.
Please kindly make sure to check and correct that.
- JotForm SupportWelvinAnswered on August 03, 2014 at 05:52 AM
Also, try the iFrame Method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code, but without the script tags. For example, your iFrame codes are these:
<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/42084565345154" frameborder="0" style="width:100%; height:3595px; border:none;" scrolling="no"></iframe>
You have to remove the codes highlighted with the Yellow color.
- TriYogaAnswered on August 03, 2014 at 11:41 AMThanks a lot!
I tried shortcode before and default embed, wp embed, got all of the plugin
for jot forms - everything gave same result
but your last answer with iframe when I deleted the line made it perfect.
So I need to us iframe and delete this code on each form?
- JotForm FounderaytekinAnswered on August 03, 2014 at 02:12 PM
- KadeJMAnswered on August 03, 2014 at 05:29 PM
No, it should not. Your conditions are in your form but the files used to run it are separate from what was previously mentioned above.