Automated message no image attached

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    nglCengage
    Asked on July 28, 2014 at 04:46 PM

    Can some one please tell me why the submission tests that when I received the automated notification that a submission occurred there is no image attached?

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    jonathan
    Answered on July 28, 2014 at 05:15 PM

    Hi,

    Please try re-creating your form http://www.jotform.com/42054963797164 Notification Email.

    Follow this user guide -Setting-Up-Email-Notifications

    Then, in the created email template, manually add the "Attached Photo Imagee" field in the message body. See the image below on how to do this

     

    You should also probably want to make your upload field in the form a *Required field so that users will not be able to submit the form if they do not upload any image first.

     

    Hope this help. Inform us if you need further assistance.

    Thanks!

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    nglCengage
    Answered on July 28, 2014 at 07:38 PM

     I got it and it working. Thank you.

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    Jeanette
    Answered on July 28, 2014 at 08:43 PM

    Glad to see Jonathan's explanation worked for you. Cheers!