What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why doesn't Jot form Work right now?

    Asked by sarah56 on July 28, 2014 at 05:22 PM

    Jot form is not working at all. it will pause and won't do anything.

    jotform working not working
  • Profile Image
    JotForm Support

    Answered by jonathan on July 28, 2014 at 05:32 PM

    Hi,

    We currently do not have similar reported issue at the moment. So, it could be an isolated issue on your end.

    Please try the following steps and check if there is improvement 

    1. Clear your browser's cache

    2. Close your browser

    3. Open your browser and login to JotForm at http://www.jotform.com/login

    4. Go to your My Forms page http://www.jotform.com/myforms/

    You should be able to open/edit your forms.

    I have already checked your account/username sarah56  and it is Active and without issue.

     

    Inform us if there are still issue.

    Thanks!

     

     

  • Profile Image

    Answered by sarah56 on July 28, 2014 at 05:34 PM

    ok thank you

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    JotForm Support

    Answered by david on July 28, 2014 at 05:36 PM

    Hi,

    No worries, we are here to help.  Please let us know if this problem persists and we will be happy to look into it further

    Thank you for using Jotform!

  • Profile Image

    Answered by sarah56 on July 28, 2014 at 05:37 PM

    thank you, it works now