What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I got an email saying i was over quota on the free acct, but i purchased the premium acct.

    Asked by TriadMaryKay on July 28, 2014 at 07:38 PM

    I got an email saying i was over quota on the free acct, but i purchased the premium acct. and i have not reached the quota on the premium acct.

    I need to know how to fix this. I don't want my acct disabled because i paid for premium service. Please look into this.

    Thank you

    Shannon

    triadmkassistant@gmail.com

    336.509.6657

    email and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 28, 2014 at 08:47 PM

    Very sorry for the inconvenience, I have taken out the over limit status.