Can I change my user name?

  • Profile Image
    NelissaOkamoto
    Asked on July 29, 2014 at 01:41 AM

    I would like to change my username to FreemanCompany instead of NelissaOkamoto.

    Thank you!

    Nelissa

  • Profile Image
    ashwin_d
    Answered on July 29, 2014 at 03:22 AM

    Hello Nelissa,

    I did check your form and found that you are using "Custom URL" of your form. Please be noted that custom URL uses your username in the URL. If we change your account username, your form's OLD custom URL will not work anymore. 

    Do you want us to go ahead and change your username? Do get back to us and we will do the needful.

    Thank you!

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    NelissaOkamoto
    Answered on July 29, 2014 at 08:52 AM

    Yes please change and I will edit my custom urls. 

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    jonathan
    Answered on July 29, 2014 at 09:14 AM

    Hi Nelissa,

    As requested, I have now changed your username from NelissaOkamoto to FreemanCompany

    You may need to relogin to JotForm http://www.jotform.com/login  using the new username to see the updated profile.

    Inform us if there is more we can assist you with.

    Thanks.