What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    custom URL does not work

    Asked by kraftfitness on August 28, 2011 at 09:52 AM

    i have saved a custom URL for my form but get the message URL not found.

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    JotForm Support

    Answered by abajan on August 28, 2011 at 10:36 AM

    Hi Kraftfitness

    Assuming you are referring to your Clone of Bewertung "Jungle Gym XT" form, I have fixed the problem for you. The spaces between the words entered in the Custom URL box was the cause. Replacing them with underscores fixed the problem. If it's a different form to which you were referring, try the same remedy I have done with this form and see if it helps.

    Should you need help with anything else related to your forms, please let us know. Our team will be glad to assist you however best we can.


    ~ Wayne

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    Answered by kraftfitness on August 29, 2011 at 02:10 AM

    Thank you very much, now it works.

    Regards from Germany


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    JotForm Support

    Answered by mliz on August 29, 2011 at 02:26 AM

    Hi Gabriela,

    Glad to know that it worked out.

    Enjoy using JotForm.