custom URL does not work

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    Asked on August 28, 2011 at 09:52 AM

    i have saved a custom URL for my form but get the message URL not found.

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    Answered on August 28, 2011 at 10:36 AM

    Hi Kraftfitness

    Assuming you are referring to your Clone of Bewertung "Jungle Gym XT" form, I have fixed the problem for you. The spaces between the words entered in the Custom URL box was the cause. Replacing them with underscores fixed the problem. If it's a different form to which you were referring, try the same remedy I have done with this form and see if it helps.

    Should you need help with anything else related to your forms, please let us know. Our team will be glad to assist you however best we can.


    ~ Wayne

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    Answered on August 29, 2011 at 02:10 AM

    Thank you very much, now it works.

    Regards from Germany


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    Answered on August 29, 2011 at 02:26 AM

    Hi Gabriela,

    Glad to know that it worked out.

    Enjoy using JotForm.