What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form won't update

    Asked by TheShopper on July 29, 2014 at 12:01 PM

    I've made changes to a form, and in the editor it shows that they've been made. However, if I preview it, the changes do not show up, nor on the website I have embedded it into.

    Page URL:
    http://theshopperinc.net/lineadform.html

    preview and
  • Profile Image

    Answered by TheShopper on July 29, 2014 at 12:16 PM

    Never mind. I think I figured it out

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    JotForm Support

    Answered by ashwin_d on July 29, 2014 at 12:16 PM

    Hello,

    I'm sorry for the trouble caused to you.

    It seems to be a cache issue. I have cleared your form cache form server. I would suggest you to please save the form changes and then clear your browser cache. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!

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    JotForm Support

    Answered by ashwin_d on July 29, 2014 at 12:17 PM

    Hello,

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!