Form won't update

  • TheShopper
    Asked on July 29, 2014 at 12:01 PM

    I've made changes to a form, and in the editor it shows that they've been made. However, if I preview it, the changes do not show up, nor on the website I have embedded it into.

  • TheShopper
    Replied on July 29, 2014 at 12:16 PM

    Never mind. I think I figured it out

  • Ashwin JotForm Support
    Replied on July 29, 2014 at 12:16 PM

    Hello,

    I'm sorry for the trouble caused to you.

    It seems to be a cache issue. I have cleared your form cache form server. I would suggest you to please save the form changes and then clear your browser cache. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!

  • Ashwin JotForm Support
    Replied on July 29, 2014 at 12:17 PM

    Hello,

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!