JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Yes we occasionally do provide chat based support and are working towards providing it on a much more consistent basis. Whenever you do see the popup, we have live chat support. We hope to have it full time in the future though.
Thank you for using Jotform!
That is a great feature - thanks!