What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do you provide a chat support?

    Asked by keryn on July 29, 2014 at 02:45 PM
    Random question...do you have live chat...or is that a pop up that is not connected to JotForm?
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    JotForm Support

    Answered by david on July 29, 2014 at 02:51 PM


    Yes we occasionally do provide chat based support and are working towards providing it on a much more consistent basis.  Whenever you do see the popup, we have live chat support.  We hope to have it full time in the future though.

    Thank you for using Jotform!

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    Answered by keryn on July 29, 2014 at 02:53 PM

    That is a great feature - thanks!