How to avoid duplicate Voting

  • saragillianne
    Asked on July 29, 2014 at 5:50 PM

    Can you track where the  votes are coming from and if they have possibly been placed by a computer?  Like, Cheating when using your system for voting purposes?

  • Jeanette JotForm Support
    Replied on July 29, 2014 at 7:03 PM
    You can setup Unique Submissions  in order to avoid duplicate votes.

    You can limit the submissions per cookies (Loose check) or per IP address (Strict check)

    Please check that guide above, for further details. Do get back to us if you need further assistance.

     

  • saragillianne
    Replied on July 29, 2014 at 7:11 PM
    I already did that. The voting has closed by I think someone used a
    program to gather auto votes
    ...
  • Carina
    Replied on July 29, 2014 at 9:05 PM

    You can go to the submissions area and check the IP address. If there are several votes from the same IP address most likely there was cheating:

    How to avoid duplicate Voting Image 1 Screenshot 30

    To avoid duplicate voting you can use the unique question option by choosing the email field:

    How to avoid duplicate Voting Image 2 Screenshot 41

    This means that users can only use the email address once in this voting.

    You can use this Unique Question with the Email Validator widget that will send a confirmation code to the email, and only after people inserting this code they can submit the form.

    This way it is harder to cheat.

    Let us know if we can be of further assistance.

    Thank you