What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to avoid duplicate Voting

    Asked by saragillianne on July 29, 2014 at 05:50 PM

    Can you track where the  votes are coming from and if they have possibly been placed by a computer?  Like, Cheating when using your system for voting purposes?

    and
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    JotForm Support Manager

    Answered by Jeanette on July 29, 2014 at 07:03 PM
    You can setup Unique Submissions  in order to avoid duplicate votes.

    You can limit the submissions per cookies (Loose check) or per IP address (Strict check)

    Please check that guide above, for further details. Do get back to us if you need further assistance.

     

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    Answered by saragillianne on July 29, 2014 at 07:11 PM
    I already did that. The voting has closed by I think someone used a
    program to gather auto votes
    ...
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    Answered by Carina on July 29, 2014 at 09:05 PM

    You can go to the submissions area and check the IP address. If there are several votes from the same IP address most likely there was cheating:

    To avoid duplicate voting you can use the unique question option by choosing the email field:

    This means that users can only use the email address once in this voting.

    You can use this Unique Question with the Email Validator widget that will send a confirmation code to the email, and only after people inserting this code they can submit the form.

    This way it is harder to cheat.

    Let us know if we can be of further assistance.

    Thank you