What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please wait displayed and hangs after submitting the form

    Asked by heathermagic on July 29, 2014 at 09:39 PM
    Also, when I tried to test out the form after putting in the embed code, Instead of sending, the Please Wait box just stays up and I haven't received the form in my inbox. 
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    JotForm Support

    Answered by Kiran on July 29, 2014 at 09:48 PM

    It seems the issue is with browser cache. I request you to clear the browser cache by following the steps provided in http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Also, you may also try using a different browser. This should resolve the issue. If the issue still persists, please let us know. We are more happy to look into further.