Account has been downgraded?

Hello, Recently I received an email stating that my JotForm account has been downgraded and perhaps its because my credit card expired.  I don't recall that I had paid for JotForms - I think I was using the free version.  How can I conform which package I had before? Is there an account history that can show me this information?   Thank you.  Susan

Hi,

Our records show that you had a Paypal based subscription that was linked to a credit card that expired.  You can check your subscription history by logging in to your Paypal account and searching for payments made to "Jotform".  You previously had a premium membership.

If you have any other questions, please let us know and we will be happy to help.

Thank you for using Jotform!

Hi,

I have moved your question to its own thread and it will be addressed here:

http://www.jotform.com/answers/409989