When submitted, all fields are not included in email notification.

  • wolstudios
    Asked on July 30, 2014 at 2:15 PM

    Hi,

     

    the form is found here: http://www.rjlaw.com/contact.php

    When we fill out all fields and submit the form, the email we receive through Jotform only shows the name and the email... no other fields are captured - at least not in the email we receive. I am at a loss for what the solution may be... any help is appreciated. Thank you. Michael.

  • Jeanette JotForm Support
    Replied on July 30, 2014 at 4:01 PM

    This is because only the first 2 fields are configured in the email alert.

    To resolve the problem, simply delete and rebuild the email notifier, by clicking on the Delete E-mail button

    When submitted, all fields are not included in email notification Screenshot 20