What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When submitted, all fields are not included in email notification.

    Asked by wolstudios on July 30, 2014 at 02:15 PM

    Hi,

     

    the form is found here: http://www.rjlaw.com/contact.php

    When we fill out all fields and submit the form, the email we receive through Jotform only shows the name and the email... no other fields are captured - at least not in the email we receive. I am at a loss for what the solution may be... any help is appreciated. Thank you. Michael.

    Page URL:
    http://www.rjlaw.com/contact.php

    all JotForm name fill www
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 30, 2014 at 04:01 PM

    This is because only the first 2 fields are configured in the email alert.

    To resolve the problem, simply delete and rebuild the email notifier, by clicking on the Delete E-mail button