What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Running out of SSL Secure Submissions

    Asked by drfitts on July 30, 2014 at 02:18 PM

    Hello!

     

    My account indicates I am running out of SSL Secure submissions soon.  With my current account, I understand I can only have 10 SSL Secure submissions.  Is that per month?

     

    What happens if I exceed the limit of 10?  Am I able to upgrade for a month to give me 1,000 but then downgrade after a month without losing any of the SSL Secure submissions I would be purchasing in that upgrade?

     

    Thanks for your help! 

    Page URL:
    http://www.livingwithmeaning.com/download-client-forms/

    Submissions thanks hello my account
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    JotForm Support

    Answered by KadeJM on July 30, 2014 at 03:39 PM

    Please see http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions for further information about this. Yes, you can only receive 10 SSL on free accounts PER MONTH which resets on the first of the month. This is why you are seeing that message and if you need more right away then that means you will need to upgrade. You can upgrade, downgrade, and cancel as you like when you need it with no questions asked.