Update form builder will update form

  • Susan_Bowen
    Asked on June 16, 2022 at 4:14 PM

    HI guys

    Just curious. If I send a link out to somebody and a week later I update the form... if I go back to link I sent 2 weeks prior, will it redirect to the form as it was 2 weeks ago or the current form??

  • Sam_G
    Replied on June 17, 2022 at 12:17 AM

    Hello Susan_Bowen,

    Every time you change (add or remove fields) from your form in the form builder, it will update automatically on the form.

    If the form is embedded, the changes will automatically reflect on the embedded form if you're using the default embed code or iframe embed code. If you're embedding the form using its full source code, you will have to take again the full source code and update it on your website.

  • Susan_Bowen
    Replied on June 17, 2022 at 8:54 AM

    Ummmmm... above my head ! :\


    In laymen's terms ...... so a link I sent a week ago will take the user to the updated version of the form?

  • Leonidas JotForm Support
    Replied on June 17, 2022 at 9:15 AM

    Hello Susan,

    Thanks for getting back to us. Yes, you are correct. When you update some fields on the form, the form link that you sent 2 weeks will still direct the responder to the updated version of the form.

    Let us know if you have any other questions.

  • Susan_Bowen
    Replied on June 17, 2022 at 9:17 AM

    cool! thanks

  • Susan Bowen
    Replied on June 24, 2022 at 12:50 PM

    Hi .... is there any reason I can't get into my jot forms right now? it says page unavailable??

  • Susan Bowen
    Replied on June 24, 2022 at 2:00 PM

    I just tried again and this is what I get .... help!


    1656093600 62b5fba0b6666  Screenshot 10

  • Leonidas JotForm Support
    Replied on June 24, 2022 at 3:14 PM

    Hello Susan,

    Thanks for reaching out to Jotform Support. I have checked on your account and I can see that it is active, meaning you should be able to access it without any problem. Try accessing your Jotform account on another browser and see if the error persist. It is also best to clear your browser's cache and cookies to make sure that you will not encounter this problem again in the future. Please, check out this guide on how to clear browser's cache and cookies.

    Give it a try and let us know if you need any help.

  • Susan_Bowen
    Replied on June 24, 2022 at 3:15 PM

    thanks - I actually just deleted the favorites short cut and recreated and it's fine now.


    Thanks again