What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the start date of the Authorize.Net subscriptions

    Asked by joepolonsky on July 30, 2014 at 04:02 PM

    I want to use the subscription portion for accepting payment via authorize.net.   I want to know when the monthly charges are made.    There are no options for the administrator. 


    best wishes,

    Joe Polonsky



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    JotForm Support

    Answered by Mike_T on July 30, 2014 at 05:55 PM

    Thank you for contacting us.

    Let me please inform you, that subscriptions are being attached to the initial payment date.

    For example, if customer subscribe on Aug-17-2014, his/her next billing date will be Sep-17-2014, then Oct-17-2014 and so on.

    If you need any further assistance, please let us know. We will be happy to help.