Pricing and Cancelation

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    Brett Corbitt 
    Asked on July 30, 2014 at 05:01 PM

    I am looking to purchase your product for a customer.  Can they be billed directly for this purchase on a monthly basis?  If they buy the 1 or 2 year license and decide to cancel, will they be credited for the months they did not use?

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    Answered on July 30, 2014 at 06:06 PM


    Yes you can have your customer billed directly but they would need to sign up with their information under your Jotform account in order for the subscription to be applied properly.  We offer a 30 day money back guarantee, but do not offer pro rated refunds for cancelled yearly subscriptions.

    Please let us know if you have any other questions and we will be happy  to help.

    Thank you for using Jotform!

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    Answered on July 30, 2014 at 08:21 PM


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