- Brett CorbittAsked on July 30, 2014 at 05:01 PM
I am looking to purchase your product for a customer. Can they be billed directly for this purchase on a monthly basis? If they buy the 1 or 2 year license and decide to cancel, will they be credited for the months they did not use?
- JotForm SupportdavidAnswered on July 30, 2014 at 06:06 PM
Yes you can have your customer billed directly but they would need to sign up with their information under your Jotform account in order for the subscription to be applied properly. We offer a 30 day money back guarantee, but do not offer pro rated refunds for cancelled yearly subscriptions.
Please let us know if you have any other questions and we will be happy to help.
Thank you for using Jotform!
- JotForm SupportjonathanAnswered on July 30, 2014 at 08:21 PM
Did you perhaps responded to this thread via your email? Unfortunately, we did not received your latest message.
Please click on this link http://www.jotform.com/answers/410094 to reply again.