What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I upgraded my account today but now customers are saying its over quota?

    Asked by Rob  on July 30, 2014 at 11:40 PM

    Today I upgraded my account to Premium but customers are saying the response says the account is over quota limit. I need to fix this ASAP. Thanks.

    Page URL:
    https://secure.jotform.ca/form/42085736256257

    my account upgraded upgraded my account I upgraded
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    JotForm Support

    Answered by ashwin_d on July 31, 2014 at 01:33 AM

    Hello Rob,

    I have already responded to you on the following thread:  http://www.jotform.com/answers/410240

    Thank you!