We have deleted all our submissions and yet it still says our account is full, please advise

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    probeautyilia
    Asked on July 31, 2014 at 08:45 AM

    We have deleted all our submissions and yet it still says our account is full, please advise

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    Welvin
    Answered on July 31, 2014 at 09:22 AM

    Hi,

    Please be informed that deleting your form submissions doesn't free your account submissions limit. Only our system can do that which is scheduled every first day of each month, at 00 EST. You may consider upgrading your account or wait until August 1st.

    Thank you!