What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We have deleted all our submissions and yet it still says our account is full, please advise

    Asked by probeautyilia on July 31, 2014 at 08:45 AM

    We have deleted all our submissions and yet it still says our account is full, please advise

  • Profile Image
    JotForm Support

    Answered by Welvin on July 31, 2014 at 09:22 AM

    Hi,

    Please be informed that deleting your form submissions doesn't free your account submissions limit. Only our system can do that which is scheduled every first day of each month, at 00 EST. You may consider upgrading your account or wait until August 1st.

    Thank you!