- frurusAsked on August 29, 2011 at 08:46 AM
How can I retrieve a deleted submission? Please help
- JotForm SupportmlizAnswered on August 29, 2011 at 09:06 AM
Unfortunately once the submissions are deleted they are not moved
to a trash folder instead they are permanently removed. There is no
way to recover them.
If you have configured a notification email for the form you can probably
look into the email's inbox.
Sorry about this.
- frurusAnswered on August 29, 2011 at 09:38 AM
thanks for your suggestion...fortunately I have configured a notification email.
- JotForm SupportmlizAnswered on August 29, 2011 at 09:45 AM
Good to know that you were able to get the data.
For your convenience it would be ideal if you generate a csv or excel
export of the submission as a form of backup. You can visit the following
article on our user guide for the instructions on how to export data: