What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I archive old form submissions?

    Asked by dchisolmgsu on July 31, 2014 at 11:43 AM

    Since each account has a limit to upload space, I want to know how to backup old submissions (including files uploaded with the submission) to an offline folder or other location.

    I saw the export to csv and pdf options. will those options allow me to save the file uploads so that I can free up space.

    Submissions uploads CSV offline
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    JotForm Support

    Answered by Welvin on July 31, 2014 at 01:04 PM

    Hi,

    Unfortunately, keeping form submissions including the files to an archive is not possible. You have to download the submissions, you can have it as Excel or CSV. Then you have to download the files as well. You can use this app: http://apps.jotform.com/app/file_downloader (The instructions are included in the app description).

    Thank you!

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    Answered by dchisolmgsu on July 31, 2014 at 02:09 PM

    Ok, Thanks. I just want to make sure I didn't overlook it in the features.

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    JotForm Support

    Answered by Welvin on July 31, 2014 at 02:12 PM

    You are welcome. If you have any questions, please don't hesitate to contact us again. We're here to help!

    Thank you for using Jotform!