Multiple Submissions Issue

  • Profile Image
    RAccessPro
    Asked on July 31, 2014 at 12:06 PM

    I have a client that is having a hard time submitting multiple times on a submission form

     

    This error message is occuring

    "

    Sorry! Only one entry is allowed. Multiple submissions are disabled for this form.

    Multiple submissions are disabled for this form.​"

     

    Please advise

  • Profile Image
    Welvin
    Answered on July 31, 2014 at 01:13 PM

    Hi,

    You have to remove the limit to your form to fix it. Please refer to this guide: http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form. Make sure to select "NO CHECK" from the settings.

    Thank you!

  • Profile Image
    RAccessPro
    Answered on July 31, 2014 at 01:31 PM

    Hi 

    I checked the settings and they are defaulted to what you have in your example

     

  • Profile Image
    Welvin
    Answered on July 31, 2014 at 02:09 PM

    My apologies! You have to select "NO CHECK" from the dropdown options. I think you've figured it out.

    Please get back to us if you need further assistance.

    Thank you!