What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Multiple Submissions Issue

    Asked by RAccessPro on July 31, 2014 at 12:06 PM

    I have a client that is having a hard time submitting multiple times on a submission form

     

    This error message is occuring

    "

    Sorry! Only one entry is allowed. Multiple submissions are disabled for this form.

    Multiple submissions are disabled for this form.​"

     

    Please advise

    Page URL:
    http://unmbpro.com/get-started-now/agent-sign-up/

    Submissions message
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    JotForm Support

    Answered by Welvin on July 31, 2014 at 01:13 PM

    Hi,

    You have to remove the limit to your form to fix it. Please refer to this guide: http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form. Make sure to select "NO CHECK" from the settings.

    Thank you!

  • Profile Image

    Answered by RAccessPro on July 31, 2014 at 01:31 PM

    Hi 

    I checked the settings and they are defaulted to what you have in your example

     

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    JotForm Support

    Answered by Welvin on July 31, 2014 at 02:09 PM

    My apologies! You have to select "NO CHECK" from the dropdown options. I think you've figured it out.

    Please get back to us if you need further assistance.

    Thank you!