Our Jotforms get sent to our service dept email and then went to the se

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    Ben Gorsuch
    Asked on June 20, 2022 at 08:35 AM

    Our Jotforms get sent to our service dept email and then went to the service secretary as well. We want to change the secretary email to the new secretary. How do we do that



    This is a re-post of a comment on How to Change Your Account Email Address?

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    Sheena
    Answered on June 20, 2022 at 08:43 AM

    Hello Ben,

    Thanks for reaching out to Jotform Support. Since you are on paid account, you can add up to 10 email recipient in your Notification Email. Here's how:

    1. Click the Settings at the top.
    2. Select the Emails tab from the bar on the left side of the page.
    3. Hover your mouse over the Notification and then hit the Pencil icon to edit it.

    Opening-Notification-Settings-in-Jotform

    In the newly opened settings window:

    1. Go to the Recipients tab of the Email Notification settings.
    2. In the Recipient Email section, add your preferred email addresses to receive notifications.
    3. Don’t forget to save your changes.

    Adding-another-email-to-a-new-notificati

    Let us know if you have any other question.