Our Jotforms get sent to our service dept email and then went to the se

  • Ben Gorsuch
    Asked on June 20, 2022 at 8:35 AM

    Our Jotforms get sent to our service dept email and then went to the service secretary as well. We want to change the secretary email to the new secretary. How do we do that

  • Sheena JotForm Support
    Replied on June 20, 2022 at 8:43 AM

    Hello Ben,

    Thanks for reaching out to Jotform Support. Since you are on paid account, you can add up to 10 email recipient in your Notification Email. Here's how:

    1. Click the Settings at the top.
    2. Select the Emails tab from the bar on the left side of the page.
    3. Hover your mouse over the Notification and then hit the Pencil icon to edit it.

    Opening Notification Settings in Jotform Screenshot 10

    In the newly opened settings window:

    1. Go to the Recipients tab of the Email Notification settings.
    2. In the Recipient Email section, add your preferred email addresses to receive notifications.
    3. Don’t forget to save your changes.

    Adding another email to a new notificati Screenshot 21

    Let us know if you have any other question.