I CANNOT CHANGE THESE SETTINGS?

  • Giulia DAnna
    Asked on June 20, 2022 at 9:05 AM

    I CANNOT CHANGE THESE SETTINGS? IS THIS BECAUSE OF A HIPAA PRIVACY. THERE ARE SOME FORMS I HAVE WHICH HAVE NO HIPAA REQUIREMENT. CAN A USE DOWNLOAD A PDF WITHOUT BEING LOGGED IN?

    Page URL: https://www.jotform.com/help/673-how-to-unrequire-log-in-to-view-uploaded-files/
  • Kris JotForm Support
    Replied on June 20, 2022 at 9:28 AM

    Hello Giulia,

    Thanks for using Jotform. Our apologies for the inconvenience that you are having. That's correct, this setting is valid for the entire account and could not be disabled for a particular form. See the HIPAA Faqs to learn more information.

    Let us know if there’s anything else we can do for you.