What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens if someone loses the "edit submission link"

    Asked by philaiellomarketing on July 31, 2014 at 07:47 PM

    Hey!

    I have a large report that sub-bodies of my organization fill out to receive accreditation yearly.

    Currently, When they "start" the form, they insert their name, email, and credentials, and click "Save" (or Submit) to save it and return later. An autoresponder email is generated to give them a "Visit Submission Later" link utilizing the edit submission link.

    My question - What happens if they delete that email? I would like to be able to allow for them to visit a site to put in their credentials again (name and email) to get their edit submission link.

     

    Is this possible?

    submission link autoresponder email name yearly site
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    JotForm Support Manager

    Answered by Jeanette on July 31, 2014 at 11:09 PM

    What you can do is to search in your submissions for the user and get the Submission ID

     

    Also you mus get the FormID.

    So for example if your form ID is http://www.jotform.com/42104526230137

    And the submission ID for that particular person is 282670854737578781

    Then all you need to do is to build a link like this:

    http://submit.jotform.com/form.php?formID=42104526230137&sid=282670854737578781&mode=edit

     

    Making sure that:

    If the form is hosted at domain  http://www.jotform.com

    The subdomain where the submission goes should be  http://submit.jotform.com

    Let us know should you have more questions.

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    Answered by philaiellomarketing on August 01, 2014 at 08:57 AM

    Is there a way the user can find this on their own? (A search function that will only populate if they get the name and email correct?)

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    Answered by jedcadorna on August 01, 2014 at 10:17 AM

    Unfortunately no, Why? because user needs to access the submissions page and you are the only one who has access to it.

    If the email has been deleted then you need to follow the steps above to get the user's edit link and send the link to them so they can edit the form.

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    Answered by philaiellomarketing on August 20, 2014 at 02:25 PM

    If the DNS has been changed to reporting.mydomain.com, should my email contain

     

    Edit your submission: <a target="_blank" href="http://reporting.mydomain.comform.php?formID=(my actual form id)&sid={id}&mode=edit">Here</a>

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    JotForm Support Manager

    Answered by Jeanette on August 20, 2014 at 03:38 PM

    Actually no, you must use the jotform domain where the form is hosted. So, if a form is hosted at jotform.com:  http://www.jotform.com/form/1234567890

    Then the link should be

    target="_blank" href="http://submit.jotform.com/form.php?formID={formid}&sid={id}&mode=edit">Here</a>

     

     

     

  • Profile Image

    Answered by Martin on June 09, 2015 at 09:07 AM

    Why am I getting this? I note that in the domain the system has changed the URL below to "jotformeu" from "jotform"   Invalid Form URL

    This form is not available for this domain.
    http://www.jotformeu.com/form/50892222512348

  • Profile Image

    Answered by Sammy on June 09, 2015 at 10:51 AM

    @Martin,

    I have moved you question to a new thread to prevent issue mix ups in this current one.

    http://www.jotform.com/answers/584786