What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please be noted that when the form is submitted, the images and contents of "Text" fields are not part of the submissions. That is the reason why your logo is not being displayed in the submission emails you receive.
If you want to display your logo in the submission emails, you need to manually add it in your form's notification email template. Please check the screenshot below on how to add your logo in the email template:
Hope this helps.
Do get back to us if you have any questions.