What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Password for user authentication

    Asked by Maisha Hoye on August 01, 2014 at 11:47 AM

    Hi, I am trying to use Jotform to create a signup form for a mobile app. I understand  from other threads that you don't support password field due to phishing issues. So how can I give my users to create an account on my app that syncs with my website .  I'd like for users to know that their data is protected and them designating a password is the first option.


  • Profile Image
    JotForm Support

    Answered by david on August 01, 2014 at 12:59 PM


    Our forms only store information collected.  Your users would not be able to use these passwords as you can not check them against a database.  As many people use the same passwords across platforms, we do not allow for the collection of this data.

    Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!