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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    forms do not work on mobile devices

    Asked by Robin  on August 01, 2014 at 12:26 PM
    Mobile
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    JotForm Support

    Answered by david on August 01, 2014 at 02:05 PM

    Hi,

    I was unable to find any forms associated with your email address so I could not personally test your forms.  However if you are having formatting issues with your form, you can try adding our mobile responsive widget:

    http://widgets.jotform.com/app/mobile_responsive

    or customizing the mobile formatting yourself as discussed in this thread:

    http://www.jotform.com/answers/240130-How-to-make-the-form-mobile-responsive

    If your form is embedded to a webpage, usually using the iFrame embed method solves issues with the form not loading at all on mobile:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If you are still having issues with your form, please let us know which one specifically and we will be happy to look into this further.

    Thank you for using Jotform!