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    Cannot access account

    Asked by Matthew Wgon  on August 01, 2014 at 01:38 PM

    Hi,

    I am unable to access my account, and when I try to recover my password, it says my email is not found. 

     

     

    my account and email
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    JotForm Support

    Answered by Welvin on August 01, 2014 at 03:33 PM

    Hi Matthew,

    I can't find an account using your current email address: matt.wong@dailyrx.com but I've found two accounts under the same domain name;

    username: clehman (will.boesl@dailyRx.com)

    username: khaught (khaught@dailyRx.com)

    If these are your accounts, you can simply reset the password to each using the corresponding email address.

    Thank you!