Please cancel the $9.95 account and convert to a free account

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    Asked on August 01, 2014 at 02:26 PM

    We no longer need the $9.95/month account. Instead, can we change our account back to the basic free version?


    Thank you! 

  • Profile Image
    Answered on August 01, 2014 at 04:14 PM


    You may downgrade your subscription in your account.

    1. Click on the icon found on the upper right part of the screen if logged in on your JotForm account.

    2. Click Account

    3. Select Billing

    4. Click Switch Plan under Starter Kit

    This will also cancel the subscription related to the account.

    If you have any further questions, let us know and we will be happy to help.

    Thank you for using Jotform!