- prpalaskaAsked on August 01, 2014 at 07:30 PM
I submitted private question, but I can't find it.
- JotForm SupportjonathanAnswered on August 01, 2014 at 08:28 PM
Was it this post
If the post is set to private, you will not be able to see in the public support forum page.
- prpalaskaAnswered on August 04, 2014 at 02:18 PM
Nope, how do I see my private messages?
This from works fine here http://goo.gl/MdBE9Y .
But the same form embedded to Wordpress, doesn't work. http://goo.gl/gJuCOe.
- JotForm SupportKiranAnswered on August 04, 2014 at 02:56 PM
I see that you are experiencing issues with the website not displaying the form. However, I am able to see the embedded form on your webpage. Please see the screenshot below :
Is there any error message displayed instead of form on the webpage? If the issue still persists, please provide us with the exact error message displayed that help us in providing a quick resolution.
Also, could you provide more information on private messages question? This would help us in assisting you in the right way.
Please do not hesitate to get back to us if you need further assistance. We are happy to assist you. Thank you for using JotForm.
- prpalaskaAnswered on August 04, 2014 at 07:50 PM
I don't have problem with form display, problem with submitting. If you feel form & try to submit it, it won't work on wordpress.
- JotForm SupportKiranAnswered on August 04, 2014 at 08:09 PM
Thank you for explaining the issue. I am working on the issue to provide you relevant information that helps in resolving the issue and update this thread shortly.
Thank you for your patience.
- JotForm SupportKiranAnswered on August 04, 2014 at 08:43 PM
Thanks for being patient. I see that the SSL enabled form is embedded on your website. Enabling SSL to the form has also enabled SSL to the widgets that you have added to your form which is causing the issue.
Following are the widgets that are SSL enabled automatically on a secured form.
I request you to embed the form using iFrame method and see if the issue resolves. If not, please check by embedding the form to the website without SSL. This should resolve the issue.
Please get back to us if the issue still persists. We are happy to assist you.
- prpalaskaAnswered on August 06, 2014 at 05:53 PM
I removed SSL & it did help. Thanks
- JotForm SupportKiranAnswered on August 06, 2014 at 06:24 PM
We are glad to see that the issue is resolved for you.
Please do not hesitate to get back to us if you need further assistance. We are always happy to assist you. Thank you for using JotForm.