why has all my data from my previous 2 surveys disappeared

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    Asked on August 01, 2014 at 08:37 PM

    Not happy.

    Logged in to sort through all the data I had collected from my past 2 surveys and all the data is GONE!

    where is the data?


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    Answered on August 01, 2014 at 09:48 PM

    I am able to see some data is existing with your forms associated with this account. Please see the screenshot below.

    If you are not able to view these submissions, there could be an issue with the browser cache. I request you to clear the browser cache by following the steps provided in http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Also, you may also try using a different browser. Hope this information helps. Please get back to us if you need further assistance. We are happy to assist you.