why has all my data from my previous 2 surveys disappeared

  • Designworx
    Asked on August 1, 2014 at 8:37 PM

    Not happy.

    Logged in to sort through all the data I had collected from my past 2 surveys and all the data is GONE!

    where is the data?

     

  • Kiran Support Team Lead
    Replied on August 1, 2014 at 9:48 PM

    I am able to see some data is existing with your forms associated with this account. Please see the screenshot below.

    why has all my data from my previous 2 surveys disappeared Image 1 Screenshot 20

    If you are not able to view these submissions, there could be an issue with the browser cache. I request you to clear the browser cache by following the steps provided in http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Also, you may also try using a different browser. Hope this information helps. Please get back to us if you need further assistance. We are happy to assist you.