What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why has all my data from my previous 2 surveys disappeared

    Asked by Designworx on August 01, 2014 at 08:37 PM

    Not happy.

    Logged in to sort through all the data I had collected from my past 2 surveys and all the data is GONE!

    where is the data?

     

    Page URL:
    http://form.jotformpro.com/form/41661329181958

    all and
  • Profile Image
    JotForm Support

    Answered by Kiran on August 01, 2014 at 09:48 PM

    I am able to see some data is existing with your forms associated with this account. Please see the screenshot below.

    If you are not able to view these submissions, there could be an issue with the browser cache. I request you to clear the browser cache by following the steps provided in http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Also, you may also try using a different browser. Hope this information helps. Please get back to us if you need further assistance. We are happy to assist you.