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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Custom URL without username being displayed

    Asked by taza1992 on August 01, 2014 at 11:14 PM

    Hi there,

    I had created a Jotform form and wanted it to make it into a custom URL. When i go to the embedded form section i do have the option to create a custom url, but when i do my username is still present in the link itself. 

     

    e.g Jotform.co/<UserName>/ <Custom text>

     

    i would like to have the link look like the following

     

    Jotform.co/<CustomText1>/<CustomText2>

     

    Is this possible?, i was planning to upgrade to the Premium $10/month option and was inquiring if this was an added feature.

    Thanks

    -Taz

    custom url JotForm create section
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    JotForm Support

    Answered by ashwin_d on August 02, 2014 at 04:30 AM

    Hello Taz,

    Please be noted that if you use our custom URL feature, your form URL will always have your username. It is not possible to remove your username form the custom form URL.

    I would suggest you to use our custom domain feature where you will be able to use your own domain in your form URL. The following guide should help you:  http://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!