What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I renew our service? I need to change credit card information.

    Asked by hipatia on August 02, 2014 at 02:19 PM
  • Profile Image
    JotForm Support

    Answered by Welvin on August 02, 2014 at 05:15 PM


    As far as our records is concerned, your subscription is already updated. You've made a new payment using our payment processor - FastSpring.

    Thank you!