How do I cancel my account?

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    Asked on August 29, 2011 at 03:31 PM
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    Answered on August 29, 2011 at 03:56 PM

    Hi Will,

    It looks like you were able to cancel your subscription successfully. I checked your account and it shows that it is scheduled to downgrade on the 14th of September, which is supposed to be your next billing date had you not cancelled.

    Your account shall still enjoy Premium status until the time you paid for expires. Your forms and data will remain intact when it downgrades to a free one.

    If you need any help, please let us know. Always remember that our willingness to provide assistance to our users does not end with paid subscription.

    Thank you for doing business with JotForm. It was a pleasure to have served you.