What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form won't submit, only says please wait! Arghh annoying

    Asked by kamfsolutions on August 02, 2014 at 04:31 PM

    Form wont submit, despite the fact that i've cloned the form , still won't work, would love some advice.

     

    http://www.kamfsolutions.co.uk/logoquestions.html

     

     

    Page URL:
    http://www.kamfsolutions.co.uk/logoquestions.html

    please wait form won't submit love www
  • Profile Image
    JotForm Support

    Answered by Kiran on August 02, 2014 at 07:37 PM

    I am able to submit the form successfully using the URL provided and using direct form URL as well.

    It seems the issue is with browser cache. I request you to clear the browser cache by following the steps provided in

    http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Also, you may also try using a different browser. This should resolve the issue. 

    If the issue still persists, please do not hesitate get back to us. We are happy to assist you further.

  • Profile Image

    Answered by kamfsolutions on August 02, 2014 at 07:45 PM

    Thank you so much for your reply, I have remedied the situation.  The problem was with the terms and conditions check box.  I removed that and found an alternative and we're in the money now. Cheers for a quick reply.  

  • Profile Image
    JotForm Support

    Answered by Kiran on August 02, 2014 at 07:53 PM

    We are glad to see you were able to resolve the issue. Please do not hesitate to get in touch with us if you need further assistance. We are happy to assist you.

    Thank you for using JotForm.