What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform templates showing loading but never gets through

    Asked by itechnosoft on August 02, 2014 at 09:22 PM
    2. Jotform templates were working fine but for 2 days it has been showing loading but never gets through, tried with 2 devices and 3 different browsers.
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    JotForm Support

    Answered by Welvin on August 03, 2014 at 04:10 AM


    Are you referring to our Form Templates gallery: http://www.jotform.com/form-templates/ ? Is it when you click "Use Template", but nothing happens? OR, is it a template of your current form which is not showing when you preview it to your browser?  Please confirm so we can further check. 

    Thank you!