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    Check list items disappear when I look in preview...please help!

    Asked by razal337 on August 03, 2014 at 09:30 AM

    The check list looks fine in the form editing mode. However, when it is previewed, after checking an item it all goes white. Can't figure out what is happening...please help...thanks!




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    JotForm Support

    Answered by ashwin_d on August 03, 2014 at 03:46 PM

    Hello razal337,

    I am not sure if I have understood your question correctly.

    Do you mean to say that when you select an option form the check box question, you see a white background on that question? Something similar in the screenshot below:

    It is actually the field highlighting effect of your form. Here are the steps to remove the highlighting effect of your form fields:

    1. Load your form in editor.

    2. Click on "Setup & Embed" and then click on "Preferences" from the toolbar.

    3. Click on "Field Styles" and then change the property value of "Highlight Effect" to "Disabled". Please check the screenshot below:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!