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  • Profile Image

    Check list items disappear when I look in preview...please help!

    Asked by razal337 on August 03, 2014 at 09:30 AM

    The check list looks fine in the form editing mode. However, when it is previewed, after checking an item it all goes white. Can't figure out what is happening...please help...thanks!

    http://www.jotform.com//?formID=42143373055145

     

     

    Page URL:
    http://www.shuttertimephoto.com/high-school-senior-photo-session-quest<br/>ionnairehttp://www.jotform.com//?formID=42143373055145

    preview check items JotForm session www
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    JotForm Support

    Answered by ashwin_d on August 03, 2014 at 03:46 PM

    Hello razal337,

    I am not sure if I have understood your question correctly.

    Do you mean to say that when you select an option form the check box question, you see a white background on that question? Something similar in the screenshot below:

    It is actually the field highlighting effect of your form. Here are the steps to remove the highlighting effect of your form fields:

    1. Load your form in editor.

    2. Click on "Setup & Embed" and then click on "Preferences" from the toolbar.

    3. Click on "Field Styles" and then change the property value of "Highlight Effect" to "Disabled". Please check the screenshot below:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!