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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    File extension error

    Asked by perfectimijre on August 03, 2014 at 12:57 PM

    My upload button is not working each time I try to upload a jpg file I get an error that the extension is not valid.  I have defined that extension and many others in the settings. I haven't tested the other extensions yet.

     

     

     

    Page URL:
    http://www.jotform.com//?formID=41815784102149

    Screenshot
    jpg settings and
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    Answered by perfectimijre on August 03, 2014 at 01:13 PM

    I have now resolved this by using the *

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    JotForm Support

    Answered by Kiran on August 03, 2014 at 05:13 PM

    It's great to see that you fixed the issue by yourself. Please do not hesitate to get in touch with us if you need further assistance.  We are always happy to assist you.

    Thank you for using JotForm.