What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does it take to turn my account into a premium account?

    Asked by speuwa on August 03, 2014 at 05:03 PM
    What is the time frame to transfer the account to a premium account? Is it basically instantaneous (once payment is processed?).
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    JotForm Support

    Answered by KadeJM on August 03, 2014 at 05:08 PM

    It is supposed to be instant.

    If you do not see it take effect then please log out then log back in and check again. Should it still not show up then please do not hesitate to report the problem to us so that we can check and fix it if it is deemed necessary.