My payment was canceled by accident - I want to reactivate my subscription

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    Ros 
    Asked on August 03, 2014 at 07:22 PM

    Hello

    The subscription email address goes to dthr*****ld@st*****s.sa.edu.au  and we had one license and a few subaccounts

     

    Can you please reply to this email as I have emailed interlogy before and jotform and not had a response.

    Thankyou

    Ros 

  • Profile Image
    Jeanette
    Answered on August 03, 2014 at 08:00 PM

    Such email address is linked to JotForm username  Threadgold. All you need to do is to make a fresh login using your credentials, then go to Pricing page and re-upgrade your account.

    Kind regards.